Data Deletion Policy

Last updated: December 2025

At Shivaara, we respect your privacy and your right to control your personal data. This Data Deletion Policy explains how you can request the deletion of your personal information collected through our website www.shivaara.com.

1. What Data Can Be Deleted

Upon request, we may delete the following data associated with your account:

• Name and contact details
• Email address and phone number
• Saved addresses
• Order history (where legally permissible)
• Social login data (Google / Facebook)
• Marketing and communication preferences

2. How to Request Data Deletion

You can request deletion of your personal data by following any one of the methods below:

• Email us at: support@shivaara.com
• Use the subject line: “Data Deletion Request”
• Mention your registered email ID or phone number

3. Verification Process

For security reasons, we may verify your identity before processing your request to ensure the data belongs to you.

4. Processing Time

Once verified, we will process your data deletion request within 7–14 working days, as per applicable Indian laws and platform policies.

5. Data That Cannot Be Deleted Immediately

In certain cases, we may retain limited information if required by law, including:

• Tax and invoice records
• Legal or regulatory compliance data
• Fraud prevention records

6. Effect of Data Deletion

Please note that after deletion:

• Your account will be permanently removed
• You will not be able to access order history
• Any saved preferences will be lost

7. Contact Information

If you have any questions regarding this policy or your data, please contact us:

• Email: support@shivaara.com
• Website: www.shivaara.com

We are committed to protecting your privacy and ensuring transparency in how your data is handled.