Privacy Policy
Privacy Policy
Last updated: December 2025
Welcome to Shivaara (“Company”, “we”, “our”, “us”). We value your trust and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website www.shivaara.com or make a purchase.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email, phone number, shipping/billing address.
- Payment Information: Card details, UPI, wallet or bank details (processed securely by payment gateways).
- Account Data: Login details, saved addresses, wishlist, order history.
- Device & Technical Data: IP address, browser type, device type, cookies.
- Behavioral Data: Pages viewed, clicks, time spent on website.
2. How We Use Your Information
Your information is used for:
- Processing and delivering your orders.
- Customer support and order updates.
- Improving website performance and user experience.
- Marketing, promotions, and personalized recommendations.
- Fraud detection and prevention.
- Compliance with Indian laws and regulations.
3. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience. This includes remembering your preferences, login sessions, and showing relevant products. You may disable cookies in your browser settings, but some website features may not work properly.
4. Sharing Your Information
We do not sell your personal data. We may share your information only with trusted partners:
- Delivery partners (for shipping your order).
- Payment gateways (for secure payment processing).
- Marketing / SMS / Email service providers.
- IT vendors who maintain our website.
- Legal or government authorities when required.
5. Data Protection & Security
We use industry-standard security measures to protect your data:
- SSL encryption
- Secure payment gateways
- Restricted access to personal data
- Regular security checks and audits
6. Your Rights (India & GDPR-friendly)
You have the right to:
- Access your personal information.
- Update or correct your data.
- Request deletion of your data.
- Opt-out of marketing emails and SMS.
To exercise these rights, contact us at: support@shivaara.com
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
8. Children’s Privacy
We do not knowingly collect information from children under 18 years of age.
9. Changes to This Policy
We may update this Privacy Policy occasionally. The updated version will be posted on this page.
10. Contact Us
For questions or concerns regarding this Privacy Policy, please contact:
- Email: support@shivaara.com
- Website: www.shivaara.com
Thank you for trusting Shivaara!